The Training of Facilitators (TOF) Guide was created to address the need to develop strong facilitators of the Leadership Development Program (LDP). The TOF Guide provides a step-by-step guide to delivering a workshop that will help build a critical mass of LDP facilitators with the necessary skills to lead the six-month-long LDP program with minimum oversight. This guide is focused on training facilitators, while the tool “Leadership Development Program Plus (ou Programme de renforcement des competénces en Leadership, Gestion (ou Management) et Gouvernance: A Facilitator’s Guide” is focused on helping facilitators to deliver the LDP+ to participants.
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This publication attempts to simplify planning by introducing and defining a range of essential long- and short-term planning processes that managers of health programs or health services should implement. We focus on the primary organizational planning process: the development of a strategic plan and its conversion into an operational plan. The chapter sets the stage with a discussion of strategic thinking and then covers each phase of the strategic planning process: analyzing the organization’s internal and external environments, articulating or refining a mission, creating a vision, establishing strategic objectives, formulating strategies, and monitoring and evaluating results.
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This self-paced course is one hour in length and will provide you with a practical process to improve your coaching skills. The course introduces OALFA – which stands for Observe, Poser une bonne question, c'est à dire une question qui pousse l'autre à réflechir, Ecouter, donner une Retro-information, and Agree – a technique for coaching individuals to improve effectiveness.
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People-centered health systems cannot be strengthened without good management and leadership. This publication shows how you, as a manager of a health program or health services, can apply proven practices for managing and leading to address the challenges you face. Leadership and management skills are needed at all levels of the health system. This chapter throws light on the topic by focusing on behaviors that managers and providers can use in any setting, whether in a community health post or the national Ministry of Health.
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The eHandbook emphasizes the central, critical element of every health system: personnes. It shows how to build leadership and management skills for yourself and your organization. It also covers management of the specific systems essential to an overall health system – governance, des ressources humaines, les finances, supply chain management, health information and association monitoring and evaluation, and health service delivery. This tool can also be accessed as individual topical chapters.
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This publication makes the case for putting people at the center of health systems strengthening. When you examine the management systems that make up the overall health system—leadership and governance, des ressources humaines, financial management, health information, supply management, and health service delivery—you will see that none of them can operate without skilled and motivated people.
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This issue of The e-Manager will help you understand and assess your basic coaching OALFA skills (ce qui signifie Observer, Poser une bonne question, c'est à dire une question qui pousse l'autre à réflechir, Ecouter, donner une Retro-information, and Agree) and give you the tools to expand your role from manager to manager-as-coach.
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