ABCs for Managers Who Lead is a simple and user-friendly lexicon for busy managers who lead. It draws from the combined experience and knowledge of MSH staff who work in different public health programs and projects around the world.
The publication was produced through crowdsourcing, a process of getting inputs (ideas or funding), usually online, from a crowd of people, in this case, our colleagues from far and wide. The staff who contributed to this booklet share an understanding that leadership and management are critical functions to make sure that quality health service delivery produces intended outcomes.
Each letter of the alphabet featured in the publication includes a definition, a quote, questions to ask yourself, an example of the verb in context, videos and downloadable tools.