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Health Systems in Action: An eHandbook for Leaders and Managers

The eHandbook emphasizes the central, critical element of every health system: people. It shows how to build leadership and management skills for yourself and your organization. It also covers management of the specific systems essential to an overall health system – governance, human resources, finances, supply chain management, health information and association monitoring and evaluation, and health service delivery. This tool can also be accessed as individual topical chapters.

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Guide to Fostering Change to Scale Up Effective Health Services
Guide to Fostering Change Image

The Guide to fostering change to scale up effective health services is a resource that describes the research and principles fundamental to effective change. This guide links effective change practices with proven clinical and programmatic practices to achieve results by providing “how-to” steps for leadership of change and scale up, describing key challenges and strategies, tools, or approaches to meet those challenges, and offering cases that show how the steps have been implemented in real situations.

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Developing Managers Who Lead (The Manager)
Developing Managers Who Lead Image

This issue of The Manager shows how managing and leading can be practiced at the same time by managers at all levels. It discusses effective leadership values and practices that exist around the world. It explains how managers can, individually and together, undertake leadership development to become the kind of leaders who “when their work is done…people…all say: ‘We have done it ourselves.’ ” (Lao Tsu 1997, verse 17)

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Coordinating Complex Health Programs (The Manager)
Coordinating Complex Health Programs The Manager Image

This issue of The Manager explores different types and mechanisms of coordination to help you chose which type of coordination best meets the needs of your organization or program. The issue reviews the forms of coordination for rapid response in health emergencies as well as for long-term sustainable action. There are guidelines for setting up a new coordinating body or breathing life into an existing entity.

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Business Planning to Transform Your Organization (The Manager)
Business Planning to Transform Your Organization The Manager Image

This issue of The Manager offers health and social service managers the business plan as a way to communicate their needs and competencies to potential funders. To illustrate this way of thinking, the issue walks readers through the format of a persuasive business plan and suggests to managers who want to further their skills how they might assess resources for developing rigorous business plans.

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Assessing Your Organization’s Capacity to Manage Finances (The Manager)
Assessing Your Organization Capacity to Manage Finances The Manager Image

This issue of The Manager offers financial and program managers (from headquarters to the service delivery level) solid reasons to assess their financial management systems and a method for performing this assessment. It introduces FINMAT, the Financial Management Assessment Tool, a step-by-step process and instrument for rapidly assessing budgeting, accounting, purchasing, and other financial systems. It describes how managers can use their assessment results to develop detailed action plans that can be incorporated into their organization’s annual operational plans. The FINMAT Tool can also be found in this Resources section.

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Achieving Functional HIV/AIDS Services through Strong Community and Management Support (The Manager)
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This issue of The Manager focuses on designing and improving a package of HIV-related services, using a conceptual framework called the Functional Service Delivery Point. The framework can help managers to identify the characteristics that make HIV-related services functional and to deliver these services with strong community and management support.

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