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This tool can be utilized for the development of baseline and periodic capacity assessments of an organization, helping users to measure how an organization’s capacity changes over time. This process can help users to address the following operations research question: How does one measure the impact of organizational capacity building activities in regards to improved organizational performance and health service delivery outcomes?
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The Essential Management Package (EMP) is a toolkit of proven leadership development approaches that has been tailored for use by physical rehabilitation centers or other organizations providing services to persons with disabilities. It consists of the following components: (1) The Essential Management Systems Assessment Tool (EMSAT) and User Guide: a participatory assessment tool organizations can use to evaluate the state of development of their core management systems; (2) The Essential Management Systems Manual: a standardized model for procedures to strengthen management processes and systems; and (3) EMP Leadership Development Modules: a 10 module series of 4-hour leadership development and problem solving sessions that has been adapted from MSH’s proven Leadership Development Program Plus.
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The Leadership Development Program Plus (LDP+) is the enhanced version of the Leadership Development Program (LDP), first delivered by Management Sciences for Health (MSH) in 2002. It is a team-based, results-oriented, participatory leadership development process that enables teams to face challenges and achieve results through a process of action-based learning. Individuals from the same workplace form teams to learn and apply leadership, management, and governance practices to improve a common set of health indicators.
The LDP+ Facilitator’s Guide is for facilitators to use and learn from as they implement the LDP+. It presents the foundations of the program and explains how to conduct all the necessary activities. It is designed to be easy-to-use and adaptable to the specific needs of an organization or LDP+ Improvement Team. The guide includes background information on the LDP+; Detailed instructions on how to conduct all LDP+ meetings and workshops; and handouts for participants.
To strengthen midwives’ abilities to overcome health system challenges and deliver improved services, the USAID-funded Leadership, Management & Governance project developed the LMG for Midwifery Managers certificate course. This course consists of a five-day offsite workshop focused on six areas prioritized by a skills gap assessment: assertive communication, advocacy, mentoring, data use for decision-making, change management, and strategic problem solving.
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The Training of Facilitators (TOF) Guide was created to address the need to develop strong facilitators of the Leadership Development Program (LDP). The TOF Guide provides a step-by-step guide to delivering a workshop that will help build a critical mass of LDP facilitators with the necessary skills to lead the six-month-long LDP program with minimum oversight. This guide is focused on training facilitators, while the tool “Leadership Development Program Plus: A Facilitator’s Guide” is focused on helping facilitators to deliver the LDP+ to participants.
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This publication attempts to simplify planning by introducing and defining a range of essential long- and short-term planning processes that managers of health programs or health services should implement. We focus on the primary organizational planning process: the development of a strategic plan and its conversion into an operational plan. The chapter sets the stage with a discussion of strategic thinking and then covers each phase of the strategic planning process: analyzing the organization’s internal and external environments, articulating or refining a mission, creating a vision, establishing strategic objectives, formulating strategies, and monitoring and evaluating results.
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This issue of The eManager calls for the creation of a culture of management and leadership at all levels, provides examples of progress to this end in several countries for the short term, and proposes a longer-term approach to professionalize leadership, management, and governance in the health sector. Professionalizing includes recognizing the value of health managers, establishing clear career paths, and providing the preparation that these personnel tell us they need.
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This self-paced course is one hour in length and will provide you with a practical process to improve your coaching skills. The course introduces OALFA – which stands for Observe, Ask, Listen, give Feedback, and Agree – a technique for coaching individuals to improve effectiveness.
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This publication shows that effective human resource management (HRM) is important in any public- or private-sector organization and essential when public health crises collide with workforce shortages. We present here the three pillars that together form the HRM capacity of an organization—policies, systems, and management and leadership practices—and describe how they can help you to attain your organization’s HRM goals.
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Managers Who Lead empowers health managers at all levels of an organization to lead teams to face challenges and achieve results. It answers questions such…
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