This publication makes the case for putting people at the center of health systems strengthening. When you examine the management systems that make up the overall health system—leadership and governance, recursos humanos , financial management, health information, supply management, and health service delivery—you will see that none of them can operate without skilled and motivated people.
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This issue of The e-Manager will help you understand and assess your basic coaching OALFA skills (que significa observar, Preguntar, Escuchar, Dar opinion, and Agree) and give you the tools to expand your role from manager to manager-as-coach.
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