Affichage des résultats pour: La résolution des problèmes
This book is designed to help you explore, adapt, develop, master, soutien, and apply the practices of good governance in the context of health. The principles and practices you will find in this book apply to most types of organizations and also to sectors beyond health though focus in this book is to support better health care and greater health impact.
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This tool can be utilized for the development of baseline and periodic capacity assessments of an organization, helping users to measure how an organization’s capacity changes over time. This process can help users to address the following operations research question: How does one measure the impact of organizational capacity building activities in regards to improved organizational performance and health service delivery outcomes?
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The Essential Management Package (EMP) is a toolkit of proven leadership development approaches that has been tailored for use by physical rehabilitation centers or other organizations providing services to persons with disabilities. It consists of the following components: (1) The Essential Management Systems Assessment Tool (EMSAT) and User Guide: a participatory assessment tool organizations can use to evaluate the state of development of their core management systems; (2) The Essential Management Systems Manual: a standardized model for procedures to strengthen management processes and systems; et (3) EMP Leadership Development Modules: A 10 module series of 4-hour leadership development and problem solving sessions that has been adapted from MSH’s proven Leadership Development Program Plus.
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Le programme de développement du leadership Plus (LDP+) est la version améliorée du programme de développement du leadership (LDP), délivré pour la première fois par Management Sciences for Health (MSH) en 2002. C'est un travail d'équipe, axée sur les résultats, processus participatif de développement du leadership qui permet aux équipes de relever des défis et d'obtenir des résultats grâce à un processus d'apprentissage basé sur l'action. Des personnes du même lieu de travail forment des équipes pour apprendre et appliquer le leadership, le management, et les pratiques de gouvernance pour améliorer un ensemble commun d'indicateurs de santé.
Le Guide de l'animateur du LDP+ est destiné aux animateurs à utiliser et à apprendre lors de la mise en œuvre du LDP+. Il présente les fondements du programme et explique comment mener toutes les activités nécessaires. Il est conçu pour être facile à utiliser et adaptable aux besoins spécifiques d'une organisation ou d'une équipe d'amélioration LDP+. Le guide comprend des informations générales sur le LDP+; Instructions détaillées sur la manière de mener toutes les réunions et ateliers LDP+; et documents pour les participants.
Renforcer les capacités des sages-femmes à surmonter les défis du système de santé et à fournir des services améliorés, le Leadership financé par l'USAID, Management & Governance project developed the LMG for Midwifery Managers certificate course. This course consists of a five-day offsite workshop focused on six areas prioritized by a skills gap assessment: assertive communication, plaidoyer, mentoring, data use for decision-making, change management, and strategic problem solving.
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The Training of Facilitators (TOF) Guide was created to address the need to develop strong facilitators of the Leadership Development Program (LDP). The TOF Guide provides a step-by-step guide to delivering a workshop that will help build a critical mass of LDP facilitators with the necessary skills to lead the six-month-long LDP program with minimum oversight. This guide is focused on training facilitators, while the tool “Leadership Development Program Plus (ou Programme de renforcement des competénces en Leadership, Gestion (ou Management) et Gouvernance: A Facilitator’s Guide” is focused on helping facilitators to deliver the LDP+ to participants.
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This publication attempts to simplify planning by introducing and defining a range of essential long- and short-term planning processes that managers of health programs or health services should implement. We focus on the primary organizational planning process: the development of a strategic plan and its conversion into an operational plan. The chapter sets the stage with a discussion of strategic thinking and then covers each phase of the strategic planning process: analyzing the organization’s internal and external environments, articulating or refining a mission, creating a vision, establishing strategic objectives, formulating strategies, and monitoring and evaluating results.
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This self-paced course is one hour in length and will provide you with a practical process to improve your coaching skills. The course introduces OALFA – which stands for Observe, Poser une bonne question, c'est à dire une question qui pousse l'autre à réflechir, Ecouter, donner une Retro-information, and Agree – a technique for coaching individuals to improve effectiveness.
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People-centered health systems cannot be strengthened without good management and leadership. This publication shows how you, as a manager of a health program or health services, can apply proven practices for managing and leading to address the challenges you face. Leadership and management skills are needed at all levels of the health system. This chapter throws light on the topic by focusing on behaviors that managers and providers can use in any setting, whether in a community health post or the national Ministry of Health.
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The eHandbook emphasizes the central, critical element of every health system: personnes. It shows how to build leadership and management skills for yourself and your organization. It also covers management of the specific systems essential to an overall health system – governance, des ressources humaines, les finances, supply chain management, health information and association monitoring and evaluation, and health service delivery. This tool can also be accessed as individual topical chapters.
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