< RESOURCES HOME

Showing results for: Problem-Solving
 

Leaders Who Govern
Leaders Who Govern Image

This book is designed to help you explore, adapt, develop, master, support, and apply the practices of good governance in the context of health. The principles and practices you will find in this book apply to most types of organizations and also to sectors beyond health though focus in this book is to support better health care and greater health impact.

Read More...

Organizational Capacity Assessment Tool (OCAT)
Organizational Capacity Assessment Tool (OCAT) Image

This tool can be utilized for the development of baseline and periodic capacity assessments of an organization, helping users to measure how an organization’s capacity changes over time. This process can help users to address the following operations research question: How does one measure the impact of organizational capacity building activities in regards to improved organizational performance and health service delivery outcomes?

Read More...

Essential Management Package for Strengthening Physical Rehabilitation Centers
EMP Image

The Essential Management Package (EMP) is a toolkit of proven leadership development approaches that has been tailored for use by physical rehabilitation centers or other organizations providing services to persons with disabilities. It consists of the following components: (1) The Essential Management Systems Assessment Tool (EMSAT) and User Guide: a participatory assessment tool organizations can use to evaluate the state of development of their core management systems; (2) The Essential Management Systems Manual: a standardized model for procedures to strengthen management processes and systems; and (3) EMP Leadership Development Modules: a 10 module series of 4-hour leadership development and problem solving sessions that has been adapted from MSH’s proven Leadership Development Program Plus.

Read More...

Leadership Development Program Plus (LDP+): A Guide for Facilitators

The Leadership Development Program Plus (LDP+) is the enhanced version of the Leadership Development Program (LDP), first delivered by Management Sciences for Health (MSH) in 2002. It is a team-based, results-oriented, participatory leadership development process that enables teams to face challenges and achieve results through a process of action-based learning. Individuals from the same workplace form teams to learn and apply leadership, management, and governance practices to improve a common set of health indicators.
The LDP+ Facilitator’s Guide is for facilitators to use and learn from as they implement the LDP+. It presents the foundations of the program and explains how to conduct all the necessary activities. It is designed to be easy-to-use and adaptable to the specific needs of an organization or LDP+ Improvement Team. The guide includes background information on the LDP+; Detailed instructions on how to conduct all LDP+ meetings and workshops; and handouts for participants.

Read More...

Leadership, Management & Governance (LMG) for Midwifery Managers Certificate Course
Midwifery Managers Certificate Course Image

To strengthen midwives’ abilities to overcome health system challenges and deliver improved services, the USAID-funded Leadership, Management & Governance project developed the LMG for Midwifery Managers certificate course. This course consists of a five-day offsite workshop focused on six areas prioritized by a skills gap assessment: assertive communication, advocacy, mentoring, data use for decision-making, change management, and strategic problem solving.

Read More...

Training of Facilitators (TOF) for the Leadership Development Program
Training of Facilitators LDP TOF Image

The Training of Facilitators (TOF) Guide was created to address the need to develop strong facilitators of the Leadership Development Program (LDP). The TOF Guide provides a step-by-step guide to delivering a workshop that will help build a critical mass of LDP facilitators with the necessary skills to lead the six-month-long LDP program with minimum oversight. This guide is focused on training facilitators, while the tool “Leadership Development Program Plus: A Facilitator’s Guide” is focused on helping facilitators to deliver the LDP+ to participants.

Read More...

Planning the Work and Working the Plan
Planning the Work and Working the Plan Image

This publication attempts to simplify planning by introducing and defining a range of essential long- and short-term planning processes that managers of health programs or health services should implement. We focus on the primary organizational planning process: the development of a strategic plan and its conversion into an operational plan. The chapter sets the stage with a discussion of strategic thinking and then covers each phase of the strategic planning process: analyzing the organization’s internal and external environments, articulating or refining a mission, creating a vision, establishing strategic objectives, formulating strategies, and monitoring and evaluating results.

Read More...

Leading and Managing Critical Competencies for Health System Strengthening
Leading Managing Critical Competencies Image

People-centered health systems cannot be strengthened without good management and leadership. This publication shows how you, as a manager of a health program or health services, can apply proven practices for managing and leading to address the challenges you face. Leadership and management skills are needed at all levels of the health system. This chapter throws light on the topic by focusing on behaviors that managers and providers can use in any setting, whether in a community health post or the national Ministry of Health.

Read More...

Health Systems in Action: An eHandbook for Leaders and Managers

The eHandbook emphasizes the central, critical element of every health system: people. It shows how to build leadership and management skills for yourself and your organization. It also covers management of the specific systems essential to an overall health system – governance, human resources, finances, supply chain management, health information and association monitoring and evaluation, and health service delivery. This tool can also be accessed as individual topical chapters.

Read More...