Leaders often face challenges and pressures that may prevent them from taking the necessary actions for organizational change. Chief executives in the public sector can be especially vulnerable when powerful unions and political maneuverings make change risky. No wonder leaders are hesitant to embark on such a perilous journey. There are many frameworks and tools [more…]
One disadvantage in the public service sector is that it is hard to gauge efficiency. Profit per staff member or procurements (projects) won can be determined, but there are too many factors not under the organization’s control that influence this variable. So what does efficiency in the nonprofit sector mean? Over the last few years [more…]
Transformational learning – the kind of learning that in a moment shakes fundamental beliefs and assumptions resulting in new ways of seeing each other and behaving accordingly.
Those of us in the training and facilitation professions likely aspire to get people exposed to the kind of learning experience that fundamentally changes the way they see the world. Usually, when that happens, a series of emotional and cognitive processes are set in motion, eventually producing a change in behavior.
After immersing myself for nearly a year in the study of the brain, its anatomy, its structure, and the functions of the nervous system, I have developed a deeper understanding of how the Challenge Model does what it does: getting people to make changes for the better. For those of you not familiar with the [more…]
Between April 19 and May 6, 2017, together with three Malagasy Leadership Development Program (LDP) facilitators—Virginia Razafindrakoto, LMG/Madagascar Program Manager, Elie Rasoloniaina, and Adolphe Rakotonandrasana— I travelled over 2,200 kilometers (1,367 miles) across three regions of Madagascar to visit 16 LDP teams who had shown proof of their leadership after the completion of an LDP [more…]
“If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask, for once I know the proper question, I could solve the problem in less than five minutes.” – Albert Einstein Many people in leadership roles believe [more…]
I always wonder how we got to list monitoring and evaluating as if it is one item, abbreviated in our jargon as M&E. Monitoring is quite different from evaluating. Yet when looking for videos on monitoring, they were either embedded into M&E videos (with more attention to evaluating than to monitoring) or they were about [more…]
Listening is probably the most critical communication skill. Listening is not simply hearing. Listening is actually very difficult as it requires that we are fully present to the listener in us and suspend our brain’s chatter for a moment. Listening is about respect and giving the other our full attention. How easy it seems to [more…]
Kindle means to set alight or start to burn, to arouse or be aroused, to make or become bright. Think of a candle, a word to which it is related. Nowadays a Kindle is a thing, an electronic device for reading. When the people from Amazon designed the Kindle they didn’t come up with this [more…]
Juggling is a wonderful metaphor for learning. When you see an accomplished juggler, keeping three, four or more balls in the air, it is hard to believe that at one point this person could not even keep two balls in the air. But they could not. Many years ago MSH regularly delivered multi-week training for [more…]